Hosted watch pages

The hosted watch page is where registered attendees watch the broadcast. It gives viewers the stream, chat, Q&A, polls, and any live engagement tools in one attendee-facing experience.

How viewers reach the watch page

• Registered attendees open their personal watch link from a confirmation or reminder email.

• If someone opens the public watch URL without a valid attendee link, HeyStream asks for their registration email and can send a fresh watch link.

• Visitors who have not registered yet can use the registration link from the access page before watching.

What the watch page includes

• Stream area: the main broadcast player, including the waiting-room countdown before the stream starts.

• Chat: a place for attendees to follow and join the live conversation.

• Q&A and polls: attendee interaction tools that can be used during the broadcast.

• Viewer actions: live CTAs, reactions, and other engagement tools when they are enabled for the broadcast.

When to share each link

• Use the registration page for public promotion when people still need to sign up.

• Use authenticated watch links in confirmation and reminder emails for people who have already registered.

• Use the public watch URL when an attendee needs to request a fresh watch link for the email address they registered with.

Troubleshooting attendee access

• Ask the attendee to use the same email address they registered with.

• If the email is registered, HeyStream sends a fresh watch link.

• If the attendee has not registered, send them to the registration page first.