Getting started

HeyStream basics Set up your first workspace Create and run your first broadcast First-broadcast checklist Understanding plans, limits, and trials

Account & Billing

Manage your account Manage workspaces Workspace branding and defaults Billing, subscriptions, and trials Plan limits: attendees, duration, storage, destinations, presenters Invite team members and manage workspace access

Broadcasts & Series

Create or edit a broadcast Schedule broadcasts and set time zones Add descriptions, thumbnails, and registration settings Create recurring broadcast series Manage attendee responses Duplicate or reuse broadcast setup

Pages & Widgets

Hosted registration pages Hosted watch pages Custom registration questions Question library Registration links and calendar invites Embed registration widgets on your site Registration and watch access troubleshooting

Studio & Live Production

Join the studio Invite and manage presenters Presenter roles, waiting room, and on-screen control Camera, microphone, and speaker settings Share your screen, slides, demos, and media Layouts, scenes, branding, and on-screen content Stream to additional destinations Start and stop a broadcast Live production troubleshooting

Audience Engagement

Chat Q&A Polls Reactions Bring attendees on air Moderate audience activity

CTAs & Conversion

Add live and replay CTAs Reuse CTAs with the CTA library Organize CTA collections Use payment CTAs Track CTA clicks and performance Best practices for broadcast offers

Recordings, Replays & Files

Cloud recordings and replays Browser local recording Download or export recordings Manage uploaded files and folders Use files in the studio Recording troubleshooting

CRM, Activity & Insights

Understand the audience CRM View contact profiles Track registrations, attendance, clicks, and replay activity Use the live activity feed Audience acquisition insights Broadcast engagement insights Registration response insights CTA funnel reporting Export contacts Import contacts from a CSV

Automations & Integrations

Lifecycle emails: confirmations, reminders, and replays Create outbound campaigns Use behavior-based filters Customize transactional email templates Connect CRM and email tools Connect Slack notifications Connect Stripe for payment CTAs Map registration fields to integrations Test, sync, and troubleshoot integrations Connect HeySummit to a HeyStream account Stream HeySummit talks with HeyStream Verify HeyStream webhook signatures Connect outbound webhooks

Troubleshooting & FAQs

Audio and video issues Presenter invite issues Viewer access issues Registration issues Destination health and multistreaming issues Recording and replay issues Billing and plan access issues Common live-event checklist

All Collections

Audience Engagement

Use chat, Q&A, polls, reactions, and attendee on-air requests to keep viewers involved.

Chat

Q&A

Polls

Reactions

Bring attendees on air

Moderate audience activity