HomePricing
Getting started
HeyStream basics Set up your first workspace Create and run your first broadcast First-broadcast checklist Understanding plans, limits, and trials
Account & Billing
Manage your account Manage workspaces Workspace branding and defaults Billing, subscriptions, and trials Plan limits: attendees, duration, storage, destinations, presenters Invite team members and manage workspace access
Broadcasts & Series
Create or edit a broadcast Schedule broadcasts and set time zones Add descriptions, thumbnails, and registration settings Create recurring broadcast series Manage attendee responses Duplicate or reuse broadcast setup
Pages & Widgets
Hosted registration pages Hosted watch pages Custom registration questions Question library Registration links and calendar invites Embed registration widgets on your site Registration and watch access troubleshooting
Studio & Live Production
Join the studio Invite and manage presenters Presenter roles, waiting room, and on-screen control Camera, microphone, and speaker settings Share your screen, slides, demos, and media Layouts, scenes, branding, and on-screen content Stream to additional destinations Start and stop a broadcast Live production troubleshooting
Audience Engagement
Chat Q&A Polls Reactions Bring attendees on air Moderate audience activity
CTAs & Conversion
Add live and replay CTAs Reuse CTAs with the CTA library Organize CTA collections Use payment CTAs Track CTA clicks and performance Best practices for broadcast offers
Recordings, Replays & Files
Cloud recordings and replays Browser local recording Download or export recordings Manage uploaded files and folders Use files in the studio Recording troubleshooting
CRM, Activity & Insights
Understand the audience CRM View contact profiles Track registrations, attendance, clicks, and replay activity Use the live activity feed Audience acquisition insights Broadcast engagement insights Registration response insights CTA funnel reporting Export contacts Import contacts from a CSV
Automations & Integrations
Lifecycle emails: confirmations, reminders, and replays Create outbound campaigns Use behavior-based filters Customize transactional email templates Connect CRM and email tools Connect Slack notifications Connect Stripe for payment CTAs Map registration fields to integrations Test, sync, and troubleshoot integrations Connect HeySummit to a HeyStream account Stream HeySummit talks with HeyStream Verify HeyStream webhook signatures Connect outbound webhooks Connect ActiveCampaign to HeyStream
Troubleshooting & FAQs
Audio and video issues Presenter invite issues Viewer access issues Registration issues Destination health and multistreaming issues Recording and replay issues Billing and plan access issues Common live-event checklist
All Collections

Troubleshooting & FAQs

Find fixes for common setup, live production, viewer access, recording, billing, and integration issues.

Audio and video issues

Presenter invite issues

Viewer access issues

Registration issues

Destination health and multistreaming issues

Recording and replay issues

Billing and plan access issues

Common live-event checklist